Pawlenzo Pet Toys is a B2B pet toy supplier based in Pingyang, Wenzhou, China. This policy explains how we handle personal information received through our website and business communications, including wholesale inquiries, sample requests and OEM order discussions.
Information You Share With Us
When you contact us, you may provide your name, company name, email address, telephone number, delivery destination and purchasing requirements.
Your inquiry may also include product specifications, drawings, logo artwork, packaging instructions or shipping details. Please share only information needed for your request and avoid including unnecessary personal or sensitive information.
How We Use Your Information
We use the information you provide to respond to inquiries, prepare quotations, coordinate samples and communicate about specifications, packaging, inspections and delivery arrangements.
For confirmed orders, relevant information may also be used to prepare business documents, arrange shipment and handle order-related questions.
Information Shared for Your Request
Where necessary, we may share relevant details with production partners, packaging providers, inspection services or logistics providers involved in your request or order.
For example, a production partner may need product drawings, while a logistics provider may need delivery contact details. We aim to limit sharing to information relevant to the work being carried out.
We do not sell your personal information.
Website Data and Cookies
Our website may process technical information such as your IP address, browser type and pages visited to support website operation, security and usage analysis.
Where cookies or similar technologies are used, further details should be provided in our Cookie Policy. Available cookie settings depend on the tools used on the website.
Information Retention and Protection
We retain information for as long as reasonably needed to manage inquiries, support orders and maintain necessary business records. Retention periods vary according to the information and its purpose.
We take reasonable measures to protect information against unauthorized access, loss or misuse. However, no online transmission or storage method is completely secure.
International Handling
As we operate in China and serve overseas buyers, information you submit may be processed in China or shared internationally where needed for your inquiry or order.
Your Requests and Choices
You can contact us to request access to, correction of or deletion of personal information you have provided. Requests will be reviewed according to applicable requirements and any records we need to retain.
You may also ask us to stop sending promotional communications, if you receive them.
Contact and Policy Updates
For privacy questions or information requests, please contact Pawlenzo Pet Toys using the details on our Contact Us page.
We may update this policy when our website or information-handling practices change. The current version will be published on this page.